Emotional labor — is a form of emotional regulation where in which workers are expected to display certain emotions as part of their job, and to promote organizational goals. The intended effects of these emotional displays are on other, targeted people, who can… … Wikipedia
emotional work — Emotional management done in one s private life. Although performed in the private rather than the public sphere, and for a variety of reasons other than because it forms part of the contractual obligations governing a particular occupation,… … Dictionary of sociology
emotional labor — (i.MOH.shun.ul LAY.bur) n. Jobs in which employees are required to express false or exaggerated emotions; the effort of expressing those emotions. Example Citation: Erickson wants to look at what she calls emotional labor or what nurses face in… … New words
Emotional capital — from a marketing perspective =First coined by Coca Cola president Steven J. Heyer to refer to the ways that consumers emotional investment in media content and brands increases the brand s worth (1), other definitions have now branched off. In… … Wikipedia
Labour economics — seeks to understand the functioning of the market and dynamics for labour. Labour markets function through the interaction of workers and employers. Labour economics looks at the suppliers of labour services (workers), the demanders of labour… … Wikipedia
Emotional competence — refers to a person s ability in expressing or releasing their inner feelings (emotions). It implies an ease around others and determines our ability to effectively and successfully lead and express. [cite news | coauthors= Air War College | title … Wikipedia
Emotional thought method — The emotional thought method develops a group of activities that can be played so in a personal as in a grupal way. This method want to develop the Emotional Intelligence in a similar way that Daniel Goleman (1995) proposed in his book Emotional… … Wikipedia
Tired and emotional — This article is about the euphemism. For the album by Mary Coughlan, see Tired and Emotional. The phrase tired and emotional is a chiefly British euphemism for drunk. It was popularised by the British satirical magazine Private Eye in 1967 after… … Wikipedia
domestic labour — A concept developed within feminist theory to analyse the significance of the unpaid work performed by women in the home. Within Marxist feminism, domestic labour is sometimes referred to as ‘reproductive labour’, after Friedrich Engels s… … Dictionary of sociology
ЭМОЦИОНАЛЬНЫЙ ТРУД — (emotional labour) интеракция лицом к лицу и выказывание особых эмоций , требуемых от работников на особых рабочих местах: стюардессы, работника бара или казино. Термин введен А. Хохшильдом ( Управляемая душа: коммерциализация человеческого… … Большой толковый социологический словарь
